Shipping policy

 

At Jay Feder Jewelers, we take great care to ensure that every order is processed, packaged, and delivered safely and efficiently. All shipments are fully insured and handled with the utmost attention to detail.

Order Processing

  • Orders placed Monday through Friday before 1:00 PM EST (excluding holidays) are shipped the same day, provided the item is in stock.

  • Orders placed after 1:00 PM EST or on weekends/holidays will be processed on the next business day.

  • Friday orders will typically arrive on Monday, unless Saturday delivery is selected at checkout. Saturday delivery incurs an additional fee.

Domestic Shipping Methods & Rates

We primarily ship using insured FedEx services to ensure the safe and timely delivery of your jewelry.

Order Amount FedEx 2nd Day Air FedEx Overnight
$0 – $999 $30 $40
$1,000 and above Free Free

💎 All orders over $1,000 require an adult signature upon delivery.

We do not ship to P.O. Boxes for security reasons.

International Shipping

We are pleased to offer international shipping on select items.

  • International orders may be paid via PayPal or a U.S.-issued credit card.

  • Customers are responsible for all duties, taxes, and import fees assessed by customs.

  • Please contact us at contact@jayfeder.com before placing an international order for detailed shipping costs and procedures.

Insurance & Security

Every order—domestic or international—is fully insured during transit through FedEx, UPS, or our third-party insurer.
Ownership and risk of loss transfer to the buyer only upon confirmed delivery.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with tracking information.
If you created an account at checkout, you can also log in anytime to view your order status and tracking details.

Questions or Special Requests

For special delivery arrangements, international inquiries, or expedited services not listed above, please contact our team at contact@jayfeder.com or call (561) 571-3050.